Achieving and maintaining the very highest levels of customer satisfaction has always been our guiding light here at Famous Four. In an effort to keep us and everyone else informed of how we are performing in the eyes of you, our customers, we have joined forces with the market leading internet website feedback company, Trustpilot.
You can now leave a review on their website – www.trustpilot.com – to tell us of your experiences, or, when you have placed an order with us and we have dispatched it, you will receive an email from Trustpilot asking you to share your thoughts on how we have served you. Should you not wish to take part, that’s fine, we won’t hassle you or bombard you with junk email and your details are not passed on to anyone other than Trustpilot, as we respect and value everyone’s right to privacy.
Every staff member at Famous Four is totally focused on delivering the very best we can to our customers, but we don’t always get it right (we are human, after all!)
We take all constructive feedback very seriously and we hope that, over time, we can build up a picture of how we can improve our procedures, and where we are doing well. This will ultimately help us to help you, and help others to decide whether to trust Famous Four is (as we hope) one of the best suppliers of Land Rover parts and accessories, and providing workshop facilities for all varieties of Land Rovers which are second to none.
Do let us know!